Terms of Use
The terms that apply to use of the Tough Cents public website.
1. About these terms
These Terms of Use govern access to and use of toughcents.com (the “Website”), operated by TOUGH CENTS LLC (“Tough Cents,” “we,” “us,” or “our”), based in Herndon, Virginia, United States. By using the Website, you agree to these terms to the extent permitted by applicable law. If you do not agree, please discontinue use.
Our Privacy Policy explains how we handle information collected through the Website.
2. Website information and service engagements
The Website provides general information about our capabilities and potential business engagements. Content is informational and does not constitute a binding offer, professional advice for your particular situation, or a guarantee of results, availability, or suitability.
Sending an inquiry, discussing a project, or receiving a response does not create a client, consulting, teaming, fiduciary, or other professional relationship. Services begin only under a separate written agreement agreed by the relevant parties. That agreement governs the scope, fees, deliverables, confidentiality, intellectual property, warranties, and other terms of the engagement; these website terms do not replace it.
3. Permitted use
You may browse the Website, share links, and print or download publicly available capability information for legitimate business evaluation, provided attribution and proprietary notices are preserved.
You must not:
- Use the Website for unlawful, fraudulent, harassing, or deceptive activity.
- Attempt unauthorized access, interfere with operation, or bypass security or abuse-prevention measures.
- Submit malware, spam, impersonated inquiries, or material that infringes another person’s rights.
- Use automated requests in a manner that disrupts or places unreasonable load on the Website.
- Misrepresent an affiliation with Tough Cents or imply an endorsement without permission.
We may restrict access when reasonably necessary to address misuse, protect the Website, or comply with law.
4. Intellectual property
Except where otherwise identified, Website text, branding, graphics, and original design belong to TOUGH CENTS LLC or its licensors and are protected by applicable intellectual property laws. Third-party materials remain subject to their respective licenses.
The limited permission to use capability information above does not grant ownership or a license to use our name, logo, or other material for commercial promotion, derivative branding, or redistribution beyond legitimate business evaluation. Other uses require our prior written permission, except as permitted by law.
5. Inquiries and submissions
Provide accurate contact information and submit only material you are authorized to share. You retain ownership of your submissions; you permit us to use them as reasonably necessary to evaluate and respond to your inquiry, consistent with our Privacy Policy.
The public contact form is not a secure project intake system. Do not submit classified, controlled, confidential, export-restricted, or sensitive personal information, credentials, or proprietary project materials. A website inquiry does not establish a nondisclosure agreement. Arrange appropriate confidentiality terms and an approved transfer method before sharing protected information.
6. External links
The Website may link to third-party resources for convenience. We do not control those resources and are not responsible for their content, availability, or practices. A link does not necessarily imply endorsement. Your use of third-party services is governed by their terms.
7. Website disclaimers
We aim to keep Website information useful and accurate, but information may be incomplete or become outdated. We may update, suspend, or discontinue any part of the Website.
To the fullest extent permitted by applicable law, the Website and its content are provided “as is” and “as available,” without express or implied warranties, including warranties of merchantability, fitness for a particular purpose, or noninfringement. We do not warrant uninterrupted access, error-free content, or that the Website will meet your particular requirements. These disclaimers concern the Website; any warranties for contracted services are addressed in the applicable written agreement.
8. Limits of liability
To the fullest extent permitted by applicable law, TOUGH CENTS LLC and its personnel will not be liable for indirect, incidental, consequential, special, or punitive damages, or loss of profits, data, or business opportunities, arising from use of or inability to use the Website.
Nothing in these terms excludes or limits liability that cannot lawfully be excluded or limited, or overrides nonwaivable rights. These provisions do not modify obligations or liability under a separate signed services agreement.
9. General terms and updates
These terms are governed by the laws of the Commonwealth of Virginia, without regard to its conflict-of-law rules, except where applicable law requires otherwise. Mandatory rights under applicable law remain unaffected.
If a provision is held unenforceable, the remaining provisions continue to apply to the extent permitted by law. A failure to enforce a provision is not a waiver. These terms address Website use only.
We may revise these terms by posting an updated version and effective date. Changes apply prospectively, subject to applicable law and any required notice or agreement.
10. Contact us
For questions or requests, contact TOUGH CENTS LLC, Herndon, Virginia, United States, at contact@toughcents.com or through our contact form. For privacy matters, choose “A privacy request.” Please provide enough information for us to understand your request, without including sensitive documents.